Please note due to the exceptionally high volume of orders we are receiving dispatch will be within 5 working days
Co-owner, Head of Production
Alex (known to most as ‘Krag’!) founded the business in 2013 at the age of 22. He learnt to roast with some of the best and now heads up our Roastery operation overseeing production and managing our green coffee purchases with Hols. Krag has worked on consultancy projects for a host of roasteries across the UK and Europe and now holds a managerial role within the operational side of our business. He is well known and loved by the team for having the voice of an angel (jokes) and for frequently providing plenty of sweet treats :/
Co-owner, Coffee Specialist
Hols started her career in coffee as a buyer and ethical coordinator for green importers Falcon Specialty. She became a licensed Q Grader taster in 2014 and participates as a member of the international jury for the Cup of Excellence, travelling at least once a year to assist with judging for the most prestigious competition for quality in coffee. For North Star, Hols has penned our ethical procurement approach and manages our marketing and communications along with choosing our green coffee and the producers we work with. She is mad about flavour and has assisted with a range of businesses in the food industry who have benefitted from her taste buds!
Wholesale Business Development, AST Trainer
Ollie joined North Star in 2015 as our Wholesale Manager and he has swiftly become known as the face of the business being most people’s first point of contact with our company. He is the friendliest, most optimistic chap you will ever meet but importantly, he is one of the most qualified and experienced baristas and trainers in the UK. Ol is an Authorised SCA Trainer and is unique in the way he approaches and delivers support and training appropriate to the needs of your business. He is absolutely passionate about helping you to succeed with a true focus on environmental and social responsibility throughout.
James has been roasting for North Star since 2017. He now heads up our production roasting working alongside the dispatch team to fulfil all orders coming in. James has developed a fantastic palate which hugely complements his approach to roasting and has provided him with an interesting vocabulary to describe his experience of the coffees we bring in 😉 James is the reason our coffees are so consistent, he genuinely desires to bring out the absolute best of each bean and he does a great job of inherently understanding the potential each lot holds.
Roastery Assistant & Wholesale Trainer
Vicky came to us having been a manager for some well know specialty outlets in Leeds which she worked at alongside maintaining her passion for the music industry having studied Music Business at the Leeds College of Music. Her experience of managing and driving for bands whilst they toured has come in handy in her role for North Star where she assists with dispatch delivering coffee to local Leeds based customers and helping with training requirements for both our wholesale and online customer base. She is such a welcome addition to our operational team providing plenty of hugs and entertaining us all with coffee related memes.
In October 2019 we started to advertise for a dispatch role within the Roastery to help us fulfil orders as the winter season hit full peak. We interviewed several candidates but Marcus caught our attention with his broad working background that had seen him fulfil a range of operational roles from working on farms in Australia to an ethical caviar farm here in Leeds! He has been with us ever since having done an excellent job and he now manages the preparation of wholesale and retail orders for us. He is fastidious in his commitment to our customers to package their orders with care and attention to detail and shares our collective love of sweet treats so fits in pretty well!