North Star is a coffee company and family united by a love for great coffee and a desire to protect all it supports. We were founded with the aim of proving that a quality and impact-led approach creates viable business models across our supply chain to ultimately build an industry that works for everyone. This is our guiding star and our basis for decision making around further growth, helping to build impact into all that we do. 

We are recruiting for a new baristas / FOH servers to join our coffee shops team. As advocates and representatives of our overall brand, these roles are of great importance to our business which encompasses a wholesale coffee customer base (supplying hundreds of coffee shops nationally), an online shop retailing directly to the consumer alongside our soon to launch coffee training offering.

We can offer a great platform for those aspiring to progress their career in hospitality and in coffee. You will access world class training, get to have a glimpse into the art of coffee roasting alongside working with some of the best coffees in the world. You must be warm, hospitable and considerate to the needs of both your team and our valued customers. Previous practical specialty coffee experience would be very welcome. We are very busy, particularly at weekends and in school holidays and so keeping a cool head under pressure is a must!

Requirements

• Preparing both espresso based drinks and filter brews to our exacting standards.
• Maintain quality control of coffee throughout the day to ensure an outstanding cup and customer experience every time, detailed product knowledge of every coffee served is a must.
• Deliver the North Star experience by engaging, developing and maintaining relationships with all visitors to our space in an approachable and personable manner.
• Maintain impeccable standards of cleanliness and hygiene throughout the café, including the toilets!
• Till service to be provided with a warm and friendly approach.
• Cake service and basic food preparation with impeccable presentation.
• Confidently assisting customers with detailing products in the General Store.

You should:

• Be committed to the principles of quality and ethics in coffee.
• Be enthusiastic about seasonality, traceability and provenance.
• Enjoy working as part of a team.
• Be flexible with your ideas and previous experience in coffee, be open minded and willing to learn.
• Be confident and engaging when interacting with customers & able to give a warm North Star welcome to everyone who comes though the door
• Have outstanding attention to detail
• Be accountable, self-disciplined, self-aware and responsible.
• Have great communication skills and be able to listen and receive feedback effectively.
• Be comfortable with dialling in coffee to a precise recipe and be competent with milk steaming and latte art skills.
• Be able to manage coffee quality and work in a fast paced environment, coping with pressure.
• Be available over the festive period.

Benefits

• Competitive Parental Leave Offer
• Compassionate Leave
• Sick Pay
• Private Healthcare Scheme
• Personal and Professional Development
• ‘Stay Curious’ fund of £150/year to be put towards developing an interest or hobby
• Industry courses
• 20% discount in our coffee shops
• 1 x 250g bag of coffee per week
• Cycle to work scheme
• Company matched charity donations up to the value of £500.
• An environment in which you are encouraged to feedback and help us do better
• The chance to genuinely have a positive impact on the lives of others.

If you think you’d be a good fit for the role please email your CV & cover letter to our Retail & Growth Manager (Chris) gm@northstarroast.com