Having first met Bee in her role at one of our wholesale customer spots, we have watched her career fly as she has quickly established a platform for herself, advocating for the power training can play in hospitality teams across the country. Now in charge of training strategy at North Star, she is creating an offer designed to build respect and value for coffee roles across our industry.

John became a part of our Coffee Shop team in 2020, however, it didn’t take long before he joined the ranks of our roastery crew. Originally brought in ‘on loan’ for one week only, it quickly became apparent that he was a triple threat, steering his teaching abilities towards the wholesale team. John now facilitates training sessions at North Star and hosts beloved Home Barista Courses and other in-house events.

Tom is North Star’s Retail Coffee Lead, hosting our weekend home coffee courses while helping shape coffee quality and customer experience across our retail sites. With years of experience in the business, he’s passionate about making specialty coffee approachable, engaging, and accessible for both customers and teams alike.

Kirri heads up account management at North Star with over a decade of experience in fine dining restaurants, specialising in developing coffee programs. She has transformed coffee experiences in restaurants, connecting with top roasters nationwide, enhancing staff training, and curating coffee menus. Now, Kirri brings her expertise to our coffee-loving North Star community.

With a background spanning fine dining, start-up coffee shops, and equipment supply, Luke brings heaps of hospitality experience and infectious energy. We first met him through FIK Coffee House before his role at La Marzocco and we’re so glad he’s now a fully fledged North Star. Ask him about his Labrador Lando or his brass band performances!