Delivery Details

Local pickups take place from the Roastery on Tong Road, please note we are still operating social distancing so ring the doorbell when you arrive and we can pass your order through the door. Please note our shutter doors will be down for security and temperature reasons but we are always in Monday-Friday between 9 and 5pm. We are offering free shipping for orders above £20 🙂

Once you have placed your order, you will receive an email to confirm it is being processed and then another one to let you know when it has been dispatched. We are currently operating with a 2-3 working day lead time to process your order once you have placed it. If you have ordered a Nova Bakehouse cookie kit, this will be posted on the next available Wednesday along with any other items you have ordered. 

Thanks in advance for your understanding, it is much appreciated in these challenging times!